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Terms & Conditions for Ionian Cruise.
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Terms & Conditions

The ship "M/S ZEUS II"

Make sure you read the terms and conditions thoroughly before you make a reservation. Children discounts and things to know before the trip can be useful to you. Payment details are also described below:

 

 

PAYMENT
25% deposit is required upon confirmation. Balance of payment is due no less than 30 days prior to day of embarkation via Bank swift.

CHILD REDUCTION
Infants under the age of 2 free of charge. Children aged 2 to 6 years sharing cabin with two paying adults receive a 50% discount. Children between the ages of 7-12 sharing a cabin with two paying adults receive a 25% discount. Port taxes are not discounted.

CANCELLATIONS
25% of the cruise for any written cancellation received between 60 to 31 days prior to sailing; 50% up to 16 days prior to sailing: full cruise fare for written cancellations received less than the 16th day prior to sailing or for “no shows.” even if cancellation is due to unforeseen circumstances beyond passenger’s control.

NOT INCLUDED IN CRUISE FARE
Such personal expenses as alcoholic drinks, laundry and gratuities, (gratuities are optional but as a rule, satisfied clients are expected to give to the captain, at the end of the cruise approximately 5% of the cruise fare for distribution among crew members) medical expenses, port taxes, shore excursions (shore excursions are proposed and arranged on board by the tour leaders) expenditures incurred ashore, and anything not mentioned in the cruise program.

ADDITIONAL CONDITIONS FOR ALL ZEUS-GROUP CRUISES:

Because no lifeguard is provided swimming off the vessels is at the passengers own risk.
Although cruise itinerary is almost always followed as indicated, on occasion due to unforeseen circumstances, such as exceptionally bad weather, (vessels are not permitted to sail when wind force is 6 – 7 Beaufort) the captain upon whom full responsibility is placed for the safety and comfort of the passengers, may make any required changes, at his discretion. Times of arrival and departure at the various ports of call are given as a guide and we cannot guarantee that they will be strictly adhered to. Omitting a port of call or making required changes in itinerary does not entitle passengers to any claims or refunds. Every step has been taken to insure that the sports facilities on board are in good working order and their failure does not constitute reason for refunds and or additional claims.
The Company reserves the right to cancel any cruise, in which case the full fare, will be refunded. If necessary, itinerary may be changed and vessel substituted before or after commencement of cruise. Fares are established in accordance with the exchange rate and fuel prices at the time of printing and they are subject to change without notice.

After commencement of cruise, should the vessel sustain any breakdown in machinery or be disabled by fire, grounding or collision for more than 48 hours disrupting the cruise itinerary and if no acceptable alternate arrangement or substitute vessel of similar quality is offered, then passenger will be given a proportional refund per diem of paid cruise fare. No further claims will be accepted.
It is further recognized that Zeus tours & yacht cruises ltd. acting, as a broker between the owner companies of the vessels and the passengers/tour operators is a Greek company, the vessels are of Greek registry under the jurisdiction of Greek law. Disputes relating to this agreement will be resolved solely according to Greek law in Greek courts. Passengers are advised to purchase a “trip cancellation” policy in case of any unexpected contingencies. Passengers are covered by insurance while cruising. In case of accident or death the maximum liability amount of 145,000 Euro applies. As this amount is the maximum liability of the owners of vessels passengers/tour operators are advised to purchase an individual accident insurance policy as well. Above conditions shall constitute the sole contract between “Zeus tours & yacht cruises ltd.” acting on behalf of the owner of vessels and passengers/tour operators unless otherwise agreed in writing. Zeus tours & yacht cruises reserves the right to replace the vessel on a particular cruise date with similar providing same accommodation standards and services.


THINGS TO KNOW BEFORE THE CRUISE

EMBARKATION/DISEMBARKATION
Passengers are requested to be on board 2 hours prior to departure.
Disembarkation is after breakfast at approximately 9am.

TRAVEL DOCUMENTS
Participants must be in possession of a valid passport (expiring not earlier than one month after cruise ends) and should obtain visas and health certificates where required. All requirements should be confirmed with appropriate government consulate or information office prior to departure.

LUGGAGE AND CLOTHING
Please travel as lightly as possible so as not to restrict space in your cabin. Soft bags are more practical than hard suitcases. Sports or casual clothes are more useful. Plenty of swimwear is required and a pullover or cardigan is recommended for cool evenings. Comfortable walking shoes are suggested when ashore; a beach towel is also required for swimming. It is not necessary to bring such items as cutlery, cups, plates, glasses, etc., as vessels are fully equipped.

ELECTRIC CURRENT
Our ship generators provide an electric current of 220 v. Cabins are equipped with European type plugs so please remember to bring an adaptor if necessary

HEALTH REQUIREMENTS
Due to safety reasons it is requested that physical disabilities of any kind be advised at time of reservation. It is understood that passengers requiring special attention or treatment will be travelling with their personal escorts. The company retains the right to refuse to embark any pregnant woman beyond the 6th month of pregnancy

SPECIAL DIETARY REQUIREMENTS
Every attempt to meet special dietary requirements will be made provided that such a request is put in writing at least 4 weeks prior to sailing.

HONEYMOONERS
If company is informed in due time honeymooners will receive complimentary wine & fruit. A special celebration may also be arranged upon request.

DAILY PROGRAM
Each day’s schedule will be posted by our cruise coordinator listing necessary information such as arrival/departure times, meal times, days activities and any other pertinent information. It its understood that the daily program will be given as a guideline and that it is subject to change due to unforeseen circumstances

VALUABLES
Jewellery, money, documents etc., should be given to the captain who will deposit items in the ship’s safe boxes free of charge. The company and its personnel bear no
responsibility for valuables kept by passengers.

PERSONAL EXPENSES & FUNDS
The EURO is the official currency on board. There is an optional credit system for expenses on board that may be paid/settled at the end of the cruise. Most major currencies and traveler's cheques are accepted / exchanged at their official
exchange rate. No credit cards are accepted on board Casual & Galileo cruises).

COMPLAINTS
Should any problems arise on board please report them first to your tour coordinator and the Captain. Crewmembers will do their utmost to rectify the situation. The company cannot accept any complaints that were not reported on board. Complaints that are received by the company 3 weeks after the end of cruise are also not acknowledged.

 


 

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